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1 Best Practices for Using Video Teleconferencing for Hearings 1 (2014)

handle is hein.usfed/bpuvtelh0001 and id is 1 raw text is: ADMINISTRATIVE CONFERENCE OF THE UNITED S1TATES Administrative Conference Recommendation 2014-7 Best Practices for Using Video Teleconferencing for Hearings Adopted December 5, 2014 Agencies conduct thousands of adjudicative hearings every day, but the format of the hearing, whether face-to-face or by video, has not been analyzed in any systematic way. Some agencies have provided hearings by video teleconferencing technology (VTC) for decades and have robust VTC programs. These programs strive consistently to provide the best hearing experience, even as technology changes. Other agencies have been reluctant to depart from traditional formats. Some are skeptical that hearings may be conducted as effectively via VTC as they are in person. Others are uncertain about how to implement VTC hearings. But all could benefit from an impartial look at the available technologies for conducting adjudications. The varied agency experiences and concerns reflect the tension between long- established values and technological innovations. Adjudicative hearings must be conducted in a manner consistent with due process and the core values of fairness, efficiency, and participant satisfaction reflected in cases like Goldberg v. Kelly' and Mathews v. Eldridge.2 At the same time, agencies that have explored the use of technological alternatives have achieved benefits in the effective use of decisionmaking resources and reduction in travel expenses.3 Upholding core values and making the best use of technology-both in hearings and related proceedings 1 397 U.S. 254 (1970). 2 424 U.S. 319 (1976); see also infra note 9. 3 In fact, agencies have been directed to increase efficiency through their use of technology. See Exec. Order No. 13,589, 76 Fed. Reg. 70,861 (Nov. 15, 2011) (directing agencies to devise strategic alternatives to Government travel, including.., technological alternatives, such as... video conferencing and to assess current device inventories and usage, and establish controls, to ensure that they are not paying for unused or underutilized information technology (IT) equipment, installed software, or services).

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