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2 George M. Smerk, et al., Handbook for Management Performance Audits [i] (1979)

handle is hein.space/hdbkfmgem0002 and id is 1 raw text is: Technical Report Documentation Poe I. ftA r, No. 2. fovernment Accession No. - 3. Recipien's Catalog No. UMTA-IN-ll-0004-79-2 4. Tie and Subtitle -- October 1979 HANDBOOK FOR MANAGEMENT PERFORMANCE AUDITS 6. Performing Organization Code Volume II 3. Performing Organization Report No. 7. Authors) .- George M. Smerk, et al. 9. Performing Organisation Name and Address 10. Work Unit No. (TRAI$) Indiana University IN-11-0004 The Institute for Urban Transportation - l Cot-c'o'Grat0 - 809 East Ninth Street IN-11-0004 Bloomington, Indiana 47401 13. Type of Report and Period Covered t2. ianssoring Agency Noie and Address University Research U.S. Department of Transportation Handbook Urban Mass Transportation Admaistvation Volume II of II 400 7th Street, S.W. 1 S 'onsong Agency Code Washington, D.C. 20590 UPP-30 rS. SipL.mentaryNses . Volume I- of Handbool for Management Performance Audits describes the theory and technique.of carrying out a management performance audit. The report number for Volume I is: UMTA-IN-ll-0004-79-1. 1.Abstract management performance audit is a comprehensive examination and evaluation of a transit system's goals and objectives and the procedures it uses to accomplish these goals and objectives. The audit takes into account the resources with which the system has to work and the constraints under which it must operate. A management performance audit has two purposes: 1) to improve the efficiency and effectiveness of the system by providing management with information to improve its practices and procedures and 2) to show how well public funds are being used by determining the efficiency of the operation. This Handbook introduces decision makers in transit properties,. municipalities, Metropolitan Planning Organizations, and State Depart- ments of Transportation to the concepts and techniques involved in management perfor- mance audits. The Handbook shares the authors' experience in auditing with other organizations that may conduct audits of transit systems or that train future transi managers, and provides managers of small and medium-sized systems with tools for im- proving practices and procedures. The Handbook is comprised of two volumes. This volume, Volume II, is a field guide consisting of outlines and questionnaires used in conducting an audit. The outlines and questionnaires are provided for each characteristic of a transit system including its external environment, its governing body, and its internal functions such as maintenance, transportation, accounting, and finance. The outlines give the auditor a guide for collecting data by way of interviewing employees and other individuals involved with the transit system. The questions provide technical detail that an auditor must collect from each functional area. 17. Key Words Audits; Management; Managemen Operations; Management Performance Audit: Management Techniques; Medium-Sized Cities; Questionnaires; Research Activi- ties; Small Cities; Surveys; Transit Planning; Transit System Performance 19. Security Clossif afasl$ report Unclassified Available to the Public Through the National Technical Information Service Springfield, Virginia 22161 Form DOT F 1700.7 (8-72) 20. -Sectirity Clausif. (of this pope) Unclassified 2~2. ic 18, oistributien Ste+ement ; uthorized

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