![handle is hein.journals/lgrefsq24 and id is 1 raw text is:
What Is Your Library Worth?
Changes in Evaluation Methods
for Academic Law Libraries
Tammy A. Hinderman
ABSTRACT. Outcomes evaluation is the process of measuring the
changes in a patron's behavior, skills, knowledge, perceptions, or atti-
tudes that resulted from the patron's exposure to a library's services and
programs, comparing those outcomes to the library's goals and mission,
and using that analysis to implement improvements in library services
and programs. This article describes the evaluation methods historically
used by academic librarians and academic law librarians and then dis-
cusses the impetus behind the recent shift to outcomes evaluation meth-
ods in academic library settings. The author suggests that academic law
librarians should be prepared to implement similar methods in their
libraries in the future and that they take an active role in developing
evaluation policies and procedures before others do so. The article
then provides a framework for implementing an outcomes evaluation
plan in an academic law library. [Article copies available for afee from The
Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address:
<docdelivery@ haworthpress.com> Website: <http://www.HaworthPress.com>
© 2005 by The Haworth Press, Inc. All rights reserved.]
Tammy A. Hinderman is Reference Librarian, State Law Library of Montana.
The author would like to thank Penny A. Hazelton, Associate Dean for Library and
Computing Services and Professor of Law, University of Washington School of Law,
and Dr. Karen E. Fisher, Associate Professor, The Information School, University of
Washington, for their invaluable assistance in drafting this article.
This paper was the winner of the 2004 Earl Borgeson Award, which is presented to
the best paper submitted by a student in the Current Issues in Law Librarianship class at
the University of Washington's Information School.
Legal Reference Services Quarterly, Vol. 24(1/2) 2005
Available online at http://www.haworthpress.com/web/LRSQ
© 2005 by The Haworth Press, Inc. All rights reserved.
Digital Object Identifier: 10.1300/Jl13v24n01_01 1](ViewImageLocal?handle=hein.journals/lgrefsq24&div=1&collection=&method=preview&ext=.png&size=3)
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