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20 Emp. Resp. & Rts. J. 1 (2008)

handle is hein.journals/emprrj20 and id is 1 raw text is: Employ Respons Rights J (2008) 20:1-11
DOI 10.1007/s10672-007-9061-z
The Relationship Among Union Membership, Facets
of Satisfaction and Intent to Leave: Further Evidence
on the Voice Face of Unions
Steven E. Abraham - Barry A. Friedman-
Randall K. Thomas
Published online: 5 January 2008
O Springer Science + Business Media, LLC 2007
Abstract This study examined the impact of union membership on employees' intent to
leave their jobs across a number of facets of satisfaction, as a further test of unions' voice
face. Among the findings were that there were significant relationships between job,
compensation, benefits, working conditions, and immediate supervisor satisfaction and
intent to leave one's job for nonunion employees. In contrast, only the relationship between
job satisfaction and intent to leave was significant for union employees. Finally, over the
facets of satisfaction where one would expect unions to have the most influence, the
relationship between intent to leave one's job and satisfaction was greater for nonunion
employees than for union employees. These results provide a great deal of support for the
effect of unions' voice face.
Key words unions - satisfaction - intent to leave
Introduction
One stream of research pertaining to employee turnover has demonstrated that unions and
unionization are associated with reduced turnover among employees. This finding is often used
to support the contention that unions have a voice face. Another stream of research has
demonstrated that job satisfaction and turnover are related. While this relationship is complex, it
is generally true that more satisfied employees tend to have lower turnover and less intent to
An earlier version of this paper was presented at the Labor and Employee Relations (LERA) annual
conference, Chicago, January 4-7.
S. E. Abraham (E) - B. A. Friedman
School of Business, State University of New York at Oswego, Oswego, NY, USA
e-mail: abraham@oswego.edu
B. A. Friedman
e-mail: friedman@oswego.edu
R. K. Thomas
Harris Interactive, Inc., Rochester, NY 14623, USA
e-mail: rthomas@harrisinteractive.com
4) Springer

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