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26 Air & Space Law. 1 (2013-2014)

handle is hein.journals/airspaclaw26 and id is 1 raw text is: THE &SPACE AMERICAN BAR ASSOCIATION VOLUME 26, NUMBER 1, 2013 Airlines Need Protections Too By Evelyn D. Sahr and Drew M. Derco A irlines unfortunately have a lamentable pub- lic image. From poor food, rude flight attendants, and delayed flights, to increased fees, lost baggage, and cramped space, it seems that everyone loves to hate the airlines. In our increasingly interconnected world, these negative per ceptions are propagated via the Internet, news, and social media.' To protect consumers and the public, continued on page 1 on Air and AIR L A E R 4 Fo ru m Space Law

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