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B-421122.2,B-421122.3 Apr 19, 2023 1 (2023-04-19)

handle is hein.gao/gaoonr0001 and id is 1 raw text is: U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release. Matter of: Excelsior Ambulance Service, Inc. File: B-421122.2; B-421122.3 Date: April 19, 2023 William M. Weisberg, Esq., Law Offices of William Weisberg, PLLC, for the protester. Natica Chapman Neely, Esq., Department of Veterans Affairs, for the agency. Raymond Richards, Esq., and John Sorrenti, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest challenging the evaluation of the awardee's proposal under the past performance factor is denied where the record demonstrates that the evaluation was conducted reasonably and in accordance with the terms of the solicitation. 2. Protest challenging the evaluation of the awardee's proposal as unreasonable for not assessing whether that firm could perform at the price offered is denied in part and dismissed in part where we conclude that the protest ground represents a misunderstanding of the solicitation's instructions to offerors and otherwise does not advance a valid basis of protest. DECISION Excelsior Ambulance Service, Inc. (Excelsior), a service-disabled veteran-owned small business of Ludowici, Georgia, protests the award of a contract to Pro Care Emergency Medical Services (Pro Care EMS), a small business of Lawrenceville, Georgia, under request for proposals (RFP) No. 36C24722R0029, issued by the Department of Veterans Affairs (VA) for ambulance transportation services. The protester argues that the agency's evaluation of the awardee's proposal was unreasonable. We deny the protest. BACKGROUND The VA issued the RFP on June 24, 2022, as a set-aside for small business concerns using the procedures of Federal Acquisition Regulation (FAR) part 12, acquisition of commercial products and commercial services, and FAR part 15, contracting by

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