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B-421196 Jan 17, 2023 1 (2023-01-17)

handle is hein.gao/gaooeo0001 and id is 1 raw text is: U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release. Matter of: RemedyBiz, Inc. File: B-421196 Date: January 17, 2023 Jeffrey M. Chiow, Esq., Eleanor M. Ross, Esq., Christopher M. O'Brien, Esq., and Jordan N. Malone, Esq., Greenberg Traurig LLP, for the protester. Matthew R. Keller, Esq., and Kristen L. Loesch, Esq., Praemia Law, PLLC, for Centennial Technologies Inc., the intervenor. Jill Siegelbaum, Esq., Department of Education, for the agency. Samantha S. Lee, Esq., and Peter H. Tran, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protests challenging agency's oral presentation, key personnel, and technical evaluations are denied where protester has not demonstrated that the agency's evaluation was unreasonable or inconsistent with the terms of the solicitation. 2. Protest challenging the agency's evaluation of prior experience is sustained where the agency failed to adequately document the evaluation, and the error was prejudicial to the protester. DECISION RemedyBiz Inc., a small business of Reston, Virginia, protests the establishment of a blanket purchase agreement (BPA) with, and issuance of a task order to, Centennial Technologies Inc., a small business of Leesburg, Virginia, under Department of Education request for quotations (RFQ) No. 91990022Q0066, for the implementation of a new acquisition management system. RemedyBiz alleges that the agency's evaluation of quotations and award decision were improper. We sustain the protest. BACKGROUND The solicitation, set aside for small-businesses, was issued on July 18, 2022, under the procedures of Federal Acquisition Regulation (FAR) subpart 8.4 utilizing the General

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