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B-419801 Aug 06, 2021 1 (2021-08-06)

handle is hein.gao/gaolzo0001 and id is 1 raw text is: 1Oo U.S. GOVERNMENT ACCOUNTABILITY OFFICE
A Century of Non-Partisan Fact-Based Work
441 G St. N.W.                                       Comptroller General
Washington, DC 20548                                 of the United States
DOCUMENT FOR PUBLIC RELEASE
The decision issued on the date below was subject to
Decision                           a GAO Protective Order. This version has been
- - - - - - approved for public release.
Matter of: Trigent Solutions, Inc.
File:     B-419801
Date:     August 6, 2021
William A. Shook, Esq., Law Offices of William A. Shook PLLC, for the protester.
Mellany Alio, Esq., and Frank V. DiNicola, Esq., Department of Veterans Affairs, for the
agency.
Uri R. Yoo, Esq., and Evan C. Williams, Esq., Office of the General Counsel, GAO,
participated in the preparation of the decision.
DIGEST
1. Protest that solicitation for commercial services lacks information needed to prepare
quotations is denied where the solicitation provided sufficiently detailed information to
allow vendors to compete intelligently and on a relatively equal basis with respect to the
solicitation requirement for services to support the proposed software solution.
2. Protest that agency failed to provide adequate time to prepare quotations is denied
because, even though amendments were issued in the days before quotations were
due, those amendments provided answers to vendors' questions that did not materially
change the solicitation requirements, and thus, agency's decision not to extend the due
date for quotations did not adversely affect the competition.
3. Protest that solicitation terms unduly restrict competition and result in a de facto
brand name sole-source procurement is denied where the record shows that the terms
of the solicitation are reasonably necessary to meet the agency's needs and the agency
reasonably established its acquisition approach based on market research.
DECISION
Trigent Solutions, Inc., a small business of Chantilly, Virginia, protests the terms of
request for quotations (RFQ) No. 36C10B21 Q0171, issued by the Department of
Veterans Affairs (VA), to procure an integrated commercial off-the-shelf (COTS)
software-as-a-service (SaaS) solution implemented as a common operating platform to
support the agency's operational decision-making capability. Trigent contends that
several terms of the RFQ are ambiguous and unduly restrict competition.

We deny the protest.

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