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B-277042 1 (1997-08-21)

handle is hein.gao/gaocrptagas0001 and id is 1 raw text is: oComptroller General of the United States Washington, D.C. 20548 Decision Matter of: Command Enterprises, Inc. File: B-277042 Date: August 21, 1997 Leslie C. Hall for the protester. Mark H. Alexander, Esq., Defense Commissary Agency, for the agency. Jeanne W. Isrin, Esq., and John M. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest that proposal was improperly rejected as technically unacceptable for proposing insufficient staff-hours to perform the requirement is denied where: (1) proposed staff-hours in two out of three major service categories were substantially below the government estimate range; (2) the agency has provided a methodology for calculating its estimate which appears reasonable on its face; and (3) proposal failed to include required narrative explaining work performance methodology or any other justification for reduced proposed staff-hours. DECISION Command Enterprises, Inc. (CEI) protests the rejection of its proposal as technically unacceptable, and the award of a contract to ServCor, Inc., under request for proposals (RFP) No. DECA01-97-R-0015, issued by the Defense Commissary Agency (DCA) for shelf-stocking, custodial, and inventory-preparation services at the Fort Knox Commissary in Radcliff, Kentucky. We deny the protest. The RFP contemplated award of a fixed-price contract for 1 base year, with four 1-year options. Award was to be made on a best value basis, with technical proposals to be evaluated based on the following equally weighted factors: (1) past performance; (2) adequate shelf-stocking staffing and man-hours; (3) adequate custodial staffing and man-hours; and (4) adequate project manager/supervisory man-hours for each function.1 Nineteen offers were received by the closing date. After the evaluation was completed, CEI was notified that its proposal had been 1The RFP also indicated that award would be made based on the lowest-cost technically acceptable proposal. However, the record indicates that the procurement was conducted under a best value approach. This solicitation discrepancy is not in issue.

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