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GAO-20-671R 1 (2020-08-27)

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A Report to Congressional Requesters


2020 Census


Recent Decision to Compress Census Timeframes Poses
Additional Risks to an Accurate Count


This correspondence is the fourth in a series of updates reporting on the Census
Bureau's (Bureau) 2020 Census activities and operations. This update includes
information from GAO's ongoing work on the status of 2020 Census operations
and challenges, including those raised by COVID-19.
As part of a series of decisions to suspend, extend, and delay certain operations
and extend data collection activities until October 31, the Department of
Commerce requested statutory relief on the required dates for delivering census
data to the President and states for apportioning seats in the House of
Representatives and redistricting for elections. While legislation providing this
relief was introduced in Congress, the legislation has not been enacted into law.
On August 3, the Bureau announced it would accelerate completion of its data
collection and data processing operations to deliver the apportionment counts by
the statutory deadline of December 31, 2020. To do so, the Bureau announced it
would end all data collection operations by September 30, reducing the amount
of time the Bureau has to complete its nonresponse follow-up (NRFU) operation.
GAO and the Bureau have previously identified late design changes as a risk to a
complete and accurate count.
As of August 10, the Bureau had received responses from 63.4 percent of
households and plans to hire up to approximately 435,000 enumerators to follow-
up with the approximately 56.4 million nonresponding households.

Areas for Continued Bureau Attention to Help Ensure a Complete and
Accurate Census
COVID-1 9 has forced the Bureau to change how it will conduct its operations. As
it implements those operations and anticipates completing them within the new
compressed timeframes, the Bureau must monitor a number of areas to help
ensure a complete and accurate census, including:
*   Hiring a sufficient NRFU workforce. The Bureau began hiring for NRFU on
    July 14, and as of August 18, the Bureau hired 309,391 enumerators, but is
    experiencing higher attrition than expected. To complete the operation by
    September 30, the Bureau plans to maximize the number of hours worked by
    staff each week and continue recruiting, hiring, and training replacement
    enumerators.
*   Ensuring the safety of Census workers and the public. The Bureau is
    taking social distancing steps to protect census enumerators and the public
    and to increase the likelihood that households will participate in door-to-door
    interviews- see figure.
Safety Protocols for the 2020 Cesus in Response to COVID 19

Encourage Noj-Contac-t  Encourage  Virtual  PersonaI Protectivo  Outside, and 6 FetAway  Avoid Contac~t
  Response Mvejhods  Out~reach Eveots  Eqipm)rent


Source! GAO analysis of Census Bureau protocols. I GAO-20-671R
* Maintaining the public's awareness of the 2020 Census. The Bureau has
    expanded its communications campaign with new advertisements promoting
    online self-response and promoting cooperation with in-person interviews. To
                                __   United States Government Accountability Office


August 2020

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