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B-401114 1 (2009-05-27)

handle is hein.gao/gaobadawf0001 and id is 1 raw text is: iL G A O Comptroller General f~..! Accountabiity * Integrity * Reliability of the United States United States Government Accountability Office Washington, DC 20548 D .. Decision Matter of: America's Pride File: B-401114 Date: May 27, 2009 Philip J. Saulnier for the protester. Ronald A. Hickerson, for K&R Consulting, Inc., the intervenor. Barton B. Evans, Esq., Department of Veterans Affairs, for the agency. Paula A. Williams, Esq., and Ralph 0. White, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest challenging agency's evaluation of awardee's proposal is denied where evaluation was reasonable and consistent with solicitation's evaluation scheme. DECISION America's Pride (AP), of Dunn Loring, Virginia, protests the award of a contract to K&R Consulting, Inc., of Woodstock, Georgia, under request for proposals (RFP) No. VA-256-08-RP-0161 issued by the Department of Veterans Affairs (VA) for medical transcription services. The protester, the incumbent contractor providing these services, argues that the agency improperly evaluated K&R's proposal and thus made a flawed award decision. We deny the protest. On April 29, 2008, the agency issued this solicitation as a total service-disabled veteran-owned small business set-aside (SDVOSB), seeking medical transcription services at various VA facilities. The solicitation contemplated the award of a fixed- ' The protester was not represented by counsel and, therefore, did not have access to nonpublic information pursuant to the terms of a protective order. Accordingly, our discussion in this decision is necessarily general in nature to avoid reference to nonpublic information. Our conclusions, however, are based on our review of the entire record, including nonpublic information.

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