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091758 1 (1970-08-21)

handle is hein.gao/gaobacwdo0001 and id is 1 raw text is: UNITED STATES GENERAL ACCOUNTING OFFICE u WASHINGTON, D.C. 20548 CIVIL DIVISION AUG 2 1 1970 Dear Mr. Podesta: The General Accounting Office has conducted a survey of the Economic Development Administration's (EDA) computerized information system. Our survey included interviews with EDA officials and made use of a question- naire to obtain comments from EDA and non-EDA officials familiar with the system. Our survey indicated that, with some notable exceptions, the users of EDA's information system are satisfied with the quick query and recurring computer printouts presently being received from EDA's Information System Services Division (ISSD). However, while we have not made a detailed review of the system, we believe that.the matters observed during our survey demonstrate weaknesses in the planning, operation, and administra- tion of the information system. It appears that EDA did not sufficiently study its ADP requirements prior to awarding a contract to California Analysis Center, Inc. (CACI) to design and test a computer-oriented informabion system and that the time span between the request for proposal.and the date the proposals were to be submitted was not sufficient to allow the prospective bidders to submit meaningful proposals. We also noted what appears to be problems in the operation and administration of the system. These included: (1) a continuing contract with CACI beyond what appears to be a reasonable time period, (2) ISSD personnel devoting effort to filling out quick query forms rather than devoting full. time to systems maintenance, (3) need for pro- cedures to evaluate the need and costs of further additions to the data base, (4) need for procedures to determine the types of computer reports required by EDA top and middle management, and (5) need for file maintenance procedures to ensure accurate and complete data. Our observations and our recommendations are discussed below. INTRODUCTION In June 1966, EDA entered into a 13-month cost-plus-fixed-fee contract with CACI for $380,000 to design and test a computer-oriented information system. CACI determined during the system's design stage that to satisfy EPA needs, the system should have two basic capabilities: (1) rapid retrieval of information (Quick Query) and (2) reports of a recurring -nature to offices within EDA (Management Information System).

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