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HRD-84-55 1 (1984-04-13)

handle is hein.gao/gaobabnje0001 and id is 1 raw text is: UNITED STATES GENERAL ACCOUNTIN( tIFriCE WASHINGTON, D.C. 20548 HUMAN RESOURCES Alp l DIVISION Mr. Arthur F. Simermeyer Associate Commissioner for Central ,Operatio 124149 Social Security Administration Department of Health and Human Services Dear Mr. Simermeyer: Subject: Absenteeism at the Social Security Administration's Office of Central Operations (GAO/HRD-84-55) The General Accounting Office has reviewed leave management practices in two components of Social Security Administration's (SSA) Office of Central Operations (OCO). Though these two components--the Office of Central Records Operations (OCRO), and the Office of Disability Operations (ODO)--comprised only 13 percent of SSA's total work force (11,500 of 88,000), they used during fiscal year 1982 (the most current year for which data were available at the time of our review) about --16 percent of total sick leave, or 530 staff years, --21 percent of leave without pay (LWOP), or 279 staff years, and --24 percent of total SSA-wide overtime, or 602 staff years. Because of higher leave usage in these components, which comprise over half of the employees at SSA headquarters, we focused our work on them. Our tests of the relationships of LWOP to overtime in OCRO and ODO showed that as LWOP usage increases, overtime usage increases even faster. We estimate that overtime savings of $750,000, during fiscal year 1982, could have been achieved if LWOP used in OCRO and ODO had more closely paralleled the LWOP used in other SSA major components. We believe OCRO's and ODO's higher sick leave and LWOP usage resulted because: --OCO top management was not aware of the extent of sick leave and LWOP usage that was occurring in its units. --Supervisors were not timely in following existing procedures to counsel and discipline employees following poor leave practices. (105167) aypN -v1

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