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         Congressional Research Service
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                                                                                                  June 10, 2019

The Fair Debt Collection Practices Act: Legal Framework


Overview
Congress enacted the Fair Debt Collection Practices Act
(FDCPA) in 1977 to eliminate abusive debt collection
practices by debt collectors by rendering particular types
of collection activities unlawful. This In Focus provides an
overview of some of the FDCPA's most salient provisions
and identifies pertinent legal considerations for Congress.

To Whom-and to Which Debts-Does the
FDCPA Apply?
With limited exceptions, the FDCPA applies only to entities
that qualify as debt collectors. The statute's definition of
debt collector is intricate and excludes various entities
from its scope. For example, a creditor seeking to collect
debts on its own behalf and under its own name ordinarily
does not qualify as a debt collector. Federal employees
who collect debts pursuant to their official governmental
duties seldom qualify as debt collectors either.
Additionally, Congress amended the FDCPA's definition of
debt collector in 2006 to exclude certain private entities
that operate bad check enforcement programs on behalf of a
state or district attorney.

Along with only covering certain entities, the FDCPA also
applies only to certain debts. The FDCPA defines debt to
include only obligations incurred primarily for personal,
family, or household purposes such as credit card debt and
medical bills. As a result, business debts ordinarily fall
outside the FDCPA's scope.

What Does the FDCPA Prohibit?
The FDCPA bars debt collectors from taking various
actions when seeking to collect debts from consumers.
Among other things, the FDCPA:

    *   Forbids debt collectors from using any false,
        deceptive, or misleading representation or
        means in connection with the collection of any
        debt. For example, a debt collector may not
        misrepresent the character, amount, or legal status
        of any debt.

    *   Prohibits debt collectors from using unfair or
        unconscionable means to collect or attempt to
        collect any debt. For instance, a debt collector
        may not attempt to collect any money-such as a
        fee or expense-not expressly authorized by the
        agreement creating the debt or otherwise
        permitted by applicable law.

    *   Bars debt collectors from engaging in
        harassment or abuse. To illustrate, a debt


        collector may not use profane language or threaten
        to use violence when attempting to collect a debt.

    *   Regulates when, where, how, and under what
        circumstances debt collectors may
        communicate with consumers and third parties.
        For example, a debt collector generally may not
        contact a consumer at an unusual time or place
        that would be inconvenient to the consumer.

    *   Requires debt collectors to provide consumers
        with a written notice that discloses certain
        information and allows the consumer to dispute
        the debt's validity. Among other things, this
        notice includes the amount of the debt and the
        creditor's identity.

    *   Restricts the forums in which a debt collector
        may pursue legal actions against a debtor. A
        debt collector may not, for instance, force a
        consumer to defend himself against a lawsuit in an
        inconvenient or geographically distant court.

Who Enforces the FDCPA, and How?
The FDCPA authorizes several federal agencies-including
the Federal Trade Commission (FTC) and the Consumer
Financial Protection Bureau (CFPB)-to pursue
enforcement actions against debt collectors in particular
contexts. Congress has also authorized the CFPB to
promulgate rules and regulations to implement the FDCPA.
For instance, the CFPB recently invited public comment on
a proposed regulation that would aim to, among other
things, clarify how debt collectors may employ.., newer
communication technologies in compliance with the
FDCPA and provide interpretive guidance regarding the
FDCPA's consumer disclosure requirements.

Besides authorizing these agencies to initiate administrative
enforcement actions, the FDCPA also empowers consumers
to enforce the statute by bringing private lawsuits. Subject
to certain conditions and limitations, if a debt collector
violates the FDCPA, the person subjected to those
violations may obtain an award of monetary damages and
attorney's fees from that debt collector. Many courts have
concluded, however, that the FDCPA does not authorize
awards of punitive damages.

A court may not hold a debt collector liable under the
FDCPA if it can prove that (1) the violation resulted from
an unintentional good-faith error, and (2) the collector
maintained procedures reasonably adapted to avoid any
such error. Nor will a debt collector be liable for any act


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