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              Congressional_______
          R a    esearch Service






Applying the Telephone Consumer Protection

Act to Shared Phones



August 29, 2023

The Telephone Consumer Protection Act (TCPA) is one of the primary federal statutes that regulates
robocalls made to residential and wireless phones. The Act is enforced by the Federal Communications
Commission  (FCC) but also includes a private right of action, under which individuals may sue
telemarketers for certain violations. On June 30, 2023, the U.S. Court of Appeals for the Ninth Circuit
decided Hall v. Smosh Dot Com, Inc., a case that addresses which individuals may sue when the person
who subscribes to the phone at issue is not the phone's primary user.
The plaintiff in Hall is a mother who purchased a cell phone, placed the phone's number on the national
do-not-call registry, allowed her thirteen-year-old son to use the phone, and then filed a lawsuit alleging
that a business sent unsolicited text messages to the phone. The Ninth Circuit held that the mother-as the
phone's owner and subscriber-alleged a concrete injury from receipt of the unwanted messages and
therefore had standing to sue. The court made clear, however, that deciding the standing question did not
resolve the merits of the TCPA claim. That merits analysis could, according to the court, raise questions
about the scope of liability under the TCPA's private right of action. This Legal Sidebar summarizes some
of those questions, which may be of interest to Congress.


The TCPA and the National Do-Not-Call Registry

Section 227(c) of the TCPA directs the FCC to prescribe rules that protect residential telephone
subscribers' privacy rights to avoid receiving telephone solicitations to which they object. The FCC's
implementing regulations allow a subscriber to register his or her telephone number on the national do-
not-call registry. If an individual registers a number on the national do-not-call registry but then receives
multiple unsolicited telephone calls from the same entity during a twelve-month period, Section 227(c)(5)
of the TCPA provides a right to sue. The FCC has construed the term calls for these purposes to
encompass both voice calls and text calls to wireless numbers. In Hall, the plaintiff brought a claim
under Section 227(c), alleging that the text messages described in her complaint violated the TCPA and its
implementing regulations.



                                                                Congressional Research Service
                                                                https://crsreports.congress.gov
                                                                                    LSB11029

CRS Legal Sidebar
Prepared for Members and


Committees of Congress

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