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November 1, 2022
FEMA Assistance: Limited English Proficiency and Equity

Individuals with Limited English Proficiency (LEP) often
encounter disproportionate risk during hazards as well as
barriers to federal relief. Statute requires the Federal
Emergency Management Agency (FEMA; the lead agency
for domestic emergency management) to ensure that
disaster relief reaches individuals with LEP. This In Focus
summarizes select risks that language barriers impose
during hazard response and recovery (e.g., evacuation and
sheltering), federal authorities addressing disaster relief for
individuals wit LEP, and recent policy proposals to
enhance the delivery of federal relief for such individuals.
LangaeB          rirsSlc             ik
Language barriers may exacerbate the effects of hazards
and hinder relief efforts in the following ways:
* Individuals with LEP may not understand evacuation
notices or instructions, raising the risk of casualty.
* Individuals with LEP may not understand emergency
relief providers, impeding access to emergency medical
care, sheltering assistance, and key relief commodities.
* Individuals with LEP may not be able to access federal
aid applications, written guidance, and oral instructions,
deterring or delaying their requests for relief or yielding
insufficient awards. (FEMA does report that it can
provide some assistance in English and Spanish, and
contracts for assistance in additional languages.)
* Officials with LEP in state, local, tribal, and territorial
governments (SLTTs) and nonprofits may not
understand relief instructions and procedures, inhibiting
the delivery of critical assistance.
Title VI of the Civil Rights Act of 1964 requires recipients
of federal assistance to ensure that persons with LEP have
meaningful access to such assistance. Additionally, Section
308 of the Robert T. Stafford Disaster Relief and
Emergency Assistance Act (the Stafford Act, P.L. 93-288,
as amended) requires the issuance of regulations ensuring
the provision of disaster relief without discrimination,
including based on English proficiency.
In 2006, the Post-Katrina Emergency Management Reform
Act (PKEMRA, P.L. 109-295) amended the Stafford Act. It
required the FEMA Administrator to (1) work wit SLTTs
to identify LEP populations and ensure that they are
incorporated into the disaster planning process; (2) ensure
that such populations could access disaster relief
information, and (3) develop and maintain a database on

successful language assistance programs that could be
provided to SLTTs during an incident (42 U.S.C. §5 1960).
FEMA         .. Reu as and Agency Notices
FEMA issued regulations implementing statutory civil
rights obligations for federal disaster relief at 44 C.F.R.
§206.11 and 44 C.F.R. Part 7. Per these regulations, entities
receiving most forms of FEMA assistance (e.g., SLTTs and
nonprofits) may not discriminate against individuals on the
basis of national origin, among other grounds, when
administering such relief (LEP is not explicitly mentioned).
FEMA may refuse or terminate financial assistance in cases
of noncompliance. Additionally, neither federal personnel
nor agencies may discriminate against individuals when
providing federal disaster assistance.
In 2011, the Department of Homeland Security (DHS)
released guidance for agency components, including FEMA
(2011 DHS Notice; 76 Federal Register 21755). The
guidance (1) details federal assistance recipients'
responsibilities to ensure access to individuals with LEP
and (2) explains how DHS evaluates compliance.
Federal Communcatios        oCom ission (FCC)
State and local agencies can send emergency alerts through
FEMA's Integrated Public Alert and Warning System
(IPAWS), which distributes alerts via radio, television, cell
phones, and other means. FEMA coordinates with the
Federal Communications Commission (FCC), which
regulates commercial broadcast and mobile service
providers. The FCC has adopted rules for the Emergency
Alert System (EAS), which delivers alerts via television
and radio (47 C.F.R. Part 11), and the Wireless Emergency
Alerts (WEA) system, used by mobile service providers to
send alerts to cell phones (47 C.F.R. Part 10). FCC
mandates that EAS broadcasters providing foreign language
programming should transmit EAS announcements in the
primary language of the EAS participant (47 C.F.R.
§ 11 .55(c)(4)). The FCC also requires EAS participants to
report actions taken or planned to reach non-English
speaking audiences to help states acquire information on
how best to disseminate multilingual alerts (47 C.F.R.
§ 11.55(d)). The FCC adopted WEA rules (47 C.F.R.
§ 10.480) requiring wireless service providers to transmit
WEA alerts issued in Spanish or that contain Spanish-
language characters, to cell phone users who specify
Spanish as their preferred language. Some stakeholders
have urged the FCC to expand and improve multilingual
alerting capabilities for both EAS and WEA.
On August 11, 2000, President Clinton signed Executive
Order (E.O.) 13166, Improving Access to English Services
for Persons with Limited English Proficiency, which

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