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Updated January 13, 2022
Introduction to Financial Services: The Consumer Financial
Protection Bureau (CFPB)

In 2010, the Dodd-Frank Wall Street Reform and Consumer
Protection Act (Dodd-Frank; P.L. 111-203) established the
Consumer Financial Protection Bureau (CFPB) to
implement and enforce federal consumer financial law
while maintaining consumer access to financial products
and services. Dodd-Frank consolidated in the CFPB certain
regulatory authorities related to consumer finance that were
previously held by other agencies and created new powers
not previously held by federal regulators. Dodd-Frank
authorizes the CFPB to exercise these powers with the goal
of promoting fair, transparent, and competitive markets for
consumer financial products and services.
Structure of the CFPB
Dodd-Frank established the CFPB as an independent
bureau within the Federal Reserve System (Fed). The CFPB
is headed by a single director, appointed by the President
with the advice and consent of the Senate for a five-year
term. The Fed's Board of Governors does not influence the
CFPB's operations other than through the Fed chairman's
role as a member of the Financial Stability Oversight
Council (FSOC), which can overturn a CFPB rule with the
consent of two-thirds of its members. (The CFPB director is
also a voting member of FSOC.) Rather than being funded
through regular appropriations, the CFPB funds its
operations through monetary transfers from the Fed. The
Fed must transfer amounts requested by the CFPB director
based on the director's determination of need, subject only
to a cap based on a statutory formula. For FY2021, the
CFPB received approximately $596 million, which was
below its $718 million limit.
CF PB Regulatory Authority
Dodd-Frank charges the CFPB to implement and enforce
consumer protection laws, lead financial education
initiatives, collect consumer complaints, and conduct
consumer finance research. The CFPB has broad regulatory
authority over providers of an array of consumer financial
products and services, including deposit taking, mortgages,
credit cards and other extensions of credit, loan servicing,
collection of consumer reporting data, and consumer debt
collection. Although the scope of the CFPB's regulatory
power is considerable, it is also subject to certain statutory
exceptions and limitations. The CFPB's regulatory
authorities fall into three broad categories: supervision
(including the power to examine and impose reporting
requirements on financial institutions), enforcement of
various consumer protection laws, and rulemaking.
The CFPB may issue regulations to implement 19 federal
consumer protection laws that largely predate Dodd-Frank.
These enumerated consumer laws govern a broad and
diverse set of consumer financial services and providers.

Dodd-Frank also empowers the CFPB with new authority to
issue rules declaring acts or practices associated with
consumer financial products and services to be unlawful
because they are unfair, deceptive, or abusive. Other
aspects of the CFPB's regulatory power-particularly the
scope of its supervisory and enforcement authority-vary
depending on an institution's size and whether it holds a
bank charter.
Banks. Banks (i.e., institutions with bank, thrift, or credit
union charters) are regulated for both safety and soundness
and consumer compliance. Bank regulators conduct safety
and soundness (prudential) regulation with the goal of
ensuring that banks maintain profitability and avoid failure.
Consumer compliance regulation is designed to ensure that
banks comply with applicable consumer protection and fair-
lending laws.
The CFPB and the federal banking regulators (i.e., the Fed,
Office of the Comptroller of the Currency, Federal Deposit
Insurance Corporation, and National Credit Union
Administration) share consumer compliance regulation over
banks, with their authorities varying depending on the
bank's size. The CFPB holds primary consumer compliance
regulatory authority over larger banks with more than $10
billion in assets. Smaller community banks must comply
with CFPB's rules on implementing enumerated consumer
laws, but the bank regulators hold primary supervisory and
enforcement authority for issuing consumer compliance
regulation for smaller banks.
Nonbanks. Nonbank financial institutions provide financial
services but do not have bank, thrift, or credit union
charters. The CFPB may issue and enforce rules that affect
these nonbank financial institutions, but the CFPB's
supervisory authority over these institutions varies based on
the nonbank's activities and size.
First, Dodd-Frank expressly authorizes the CFPB to
supervise three categories of financial institutions
regardless of size-mortgage companies (including lenders,
brokers, and servicers); payday lenders; and private
education lenders. Second, the CFPB may supervise
nonbank institutions the CFPB determines are larger
participants in consumer financial markets. Third, the
CFPB may supervise a nonbank that, based on consumer
complaints or other sources, the CFPB has reasonable
cause to determine ... is engaging, or has engaged in,
conduct that poses risks to consumers.... 
Exempted Institutions. Dodd-Frank exempts some
industries from the CFPB's regulatory jurisdiction. The
CFPB generally does not have rulemaking, supervisory, or

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