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1 1 (April 27, 2022)

handle is hein.crs/govefql0001 and id is 1 raw text is: Congressional *.Research Service Changes to Operational Transparency and Performance Measurement in the Postal Service Reform Act of 2022 Updated April 27, 2022 Postal reform has been a subject of sustained congressional interest for many years. The Postal Service Reform Act of 2022 (PSRA; P.L. 117-108) established statutory performance targets, the creation of a publicly accessible performance dashboard, and new financial and operational reporting requirements (Sections 201 and 207). The PSRA was passed by the House on February 8, 2022, passed by the Senate on March 8, 2022, and signed into law on April 6, 2022. In addition to operational transparency and performance measurement, the PSRA addresses many other topics, including the financial condition of the U.S. Postal Service (USPS) and health care benefits for postal workers and retirees. The law also includes a number of alterations to the authority and operations of USPS and the Postal Regulatory Commission (PRC). Postal Reform Legislation and Enacted Provisions In passing the PSRA, Congress sought to improve the efficiency and performance of USPS. In particular, Senator Rob Portman stated that the legislation would help ensure self-sustaining, high-quality postal service. Among other subjects, the newly enacted PSRA includes two significant provisions relating to USPS operational transparency and performance: 1. performance targets and transparency (Section 201), and 2. reporting requirements (Section 207). Section 201 requires USPS to establish and report on targets and actual performance in its efforts to meet service standards for market-dominant products, such as first-class mail. The information is to be included in already existing periodic reports. In addition, performance information must be posted on a publicly available, searchable website and updated on a weekly basis. USPS is required to meet many requirements in establishing this public performance dashboard and to consult with both the PRC and the public in the website's design. Additionally, the PRC is required to provide recommendations for any modifications to USPS's measurement systems. Congressional Research Service https://crsreports. congress.gov IN11852 CRS INSIGHT Prepared for Members and Committees of Congress

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