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                                                                                              April 12, 2021

GAO and Inspector General Recommendations to Agencies: An

Introduction


Congress has established a number of institutions dedicated
to monitoring and reporting on federal agencies and making
recommendations to improve their integrity, efficiency, and
effectiveness. Theseentities include dozens of statutory
Offices of Inspector General (OIGs) and the Government
Accountability Office (GAO), each of which has a mission
focused on the economy, efficiency, and effectiveness of
the federal government's operations.

One way these offices fulfill their mis sions is by making
specific recommendations to agencies that are intended to
improve their operations or to address specific issues of
compliance with laws, regulations, or other criteria.
Congress has empowered both GAO and OIGs to make and
publish suchrecommendations.

OIG and GAO  recommendations can be valuable tools to
support Congress's oversight activities. The
recommendations can help identify is sues or programs in
agencies that might warrant additional oversightby
Congress, provide a trackable metric for monitoring agency
compliance orprogress, andprovideideas anddatato
inform legislation. Theserecommendations may also
prompt agencies to address is sues without further need for
congressionalintervention.

This In Focus introduces the topic of GAO and OIG
recommendations, their underlying statutory frameworks,
and how they might be relevant to Congress. While this In
Focus covers both GAO and OIG recommendations
because of theirpractical similarities, GAO and the OIGs
are es tablishedby different s tatutes, have dis tinct mis s ions
and roles, and performtheir duties in their own ways.

What Are GAO and OG
Recommendations?
A GAO  and OIG recommendation  is a formal suggestion-
following careful study of agency activities-offered to
agencies that is intended to resolve an identified issue at the
agency.

Collectively, GAO and OIGs issue thousands of
recommendations to agencies each year. Generally, both
GAO  and OIGs appear to take an inclusive view of the
reasons they might issue recommendations. The OIGfor
the EnvironmentalProtection Agency (EPA), for example,
states that it makes recommendations to promote
effectiveness, efficiency, economy, andintegrityin all EPA
programs and operations, including those performed by its
contractors and grantees.

While recommendations might be crafted to address a wide
variety of is sues, the common thread is that, regardless of
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the subject or scope, they are intended to reflect the
cons ideredjudgment of these oversight bodies after careful
review of available information.

Recommendations  are typically offered as action items in
written reports including audits, investigations, studies, and
evaluations. These recommendations are generally short
and directive and are a way for GAO and OIGs to distill
key points and identify possible responses. However, a
more thoroughreview of the underlying reporting may be
needed to fully understand thepurpose andpotential benefit
of each recommendation.

Not all observers will neces sarily agree with GAO and OIG
recommendations or their underlying premises. Agencies
may disagree with some recommendations.In suchcases,
GAO  and OIGs may include correspondence that addresses
points of dis agreement. Contrasting views may assist
Congres s in weighing the considerations or trade-offs at
play in a given situation.

Tracking  Recommendations
Both GAO  and the interagency body ofOIGs-the Council
of the Inspectors Generalon Integrity and Efficiency
(CIGIE)-track recommendations in a manner that may be
usefulto Congress andthe public. GAO maintains a
searchable database of its recommendations. GAO's list
includes nearly 5,000 open recommendations. GAOhas
determined that about400 of theserecommendations would
have a particularly significant impact andhas classified
themas priority recommendations (https://www.gao.gov/
reports -testimonies/recommendations-database).

CIGIE maintains a similar webpagethatcollects
recommendations fromOIGs  across thegovernment,
provides updates on their status, and includes statistical data
that allow users toreview openrecommendations by
agency, age, and other metrics. OIGs are currently tracking
over 14,000 open recommendations
(https://www.oversight.gov/recommendations).

Illustrative Recommendations
Recommendations  come in a variety of forms with different
levels ofcontextualdetail and technicaldiscussion. While
all of those nuances cannotbe parsedouthere, the
following two examples from a GAO report dated
September 21, 2020, on the federal government's COVID-
19 response illustrate certain differences between some
recommendations:

    The  Director of the Office of Management and
    Budget, in consultation with the Department of the


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