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               SConr essional
               Research Servik






 COVID-19: Consumer Debt Relief During the

 Pandemic



 December 7, 2020

 The Coronavirus Disease 2019 (COVID-19) pandemic has had a large and persistent economic impact
 across the United States. Fear of infection, social distancing, and stay-at-home orders prompted business
 closures and a severe decline in demand for restaurants and travel, among other industries. Consequently,
 many Americans have lost income and faced financial hardship. Survey results suggest that since March
 2020, about half of all U.S. adults live in households that have lost some employment income.
 This Insight focuses on legislative and regulatory responses related to the financial services industry for
 consumers who may have trouble paying their bills. It also discusses recent developments and the future
 outlook in consumer credit markets.


 Consumer Loan Forbearance

 Many consumers having trouble paying their bills during the COVID-19 pandemic have received loan
forbearance. Loan forbearance plans are agreements between borrowers and lenders that allow borrowers
to reduce or suspend payments for a short period of time. Forbearance plans do not forgive unpaid loan
payments; rather, they extend the time to repay debts owed. As such, they can prevent a consumer from
becoming  delinquent and potentially experiencing adverse consequences, such as credit score declines,
debt collection, or foreclosure.
The Coronavirus Aid, Relief and Economic Security Act (CARES Act; P.L. 116-136) enacted on March
27, 2020, establishes consumer rights to be granted forbearance for federally backed mortgages for up to a
year (Section 4022) and federal student loans (Section 3513), administratively extended through the end
of January 2021. The CARES Act also protects the credit histories of consumers with forbearance
agreements (Section 4021). It does not grant consumers these rights for other loans owed to private
creditors, such as auto loans, credit cards, private student loans, and non-federally backed mortgages. In
these cases, financial institutions have discretion about when and how to offer relief options.
In addition to this legislative response, financial regulatory agencies have responded to the COVID-19
pandemic using existing statutory authorities to issue new guidance to encourage loan forbearance and
other relief options for affected consumers. Regulatory guidance does not force financial institutions to
take any particular action for consumers (such as offering loan forbearance), but it can encourage them to
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