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                                                                                                     March 6, 2020

How Consumer Data Affects Competition Through Digital

Advertising


Control of internet users' personal data has become a
widespread concern. Data-protection legislation has been
implemented by states (e.g., the California Consumer
Privacy Act) and other countries (e.g., the European
Union's General Data Protection Legislation). Two bills
introduced in the 116th Congress (S. 2637, S. 1578) would
establish a national system through which individuals could
request that their internet activity not be tracked. In addition
to privacy implications, the collection of consumer data
may affect competition among advertisers and among
websites and apps that rely on digital ads as a source of
revenue. This CRS product focuses on the competitive
implications of the collection of large amounts of consumer
data in digital advertising. As Congress considers
legislation related to consumer data collection, there may be
potential competitive effects to consider.


Digital advertising allows advertisers to send targeted ads,
so that different users viewing the same website or app at
the same moment may see different ads. To determine
which ad each user receives, advertisers and operators of
websites and apps can use software known as ad tools.
Advertisers use these tools to place automated bids in a
marketplace that runs an instantaneous auction. Advertisers
identify their target audience based on demographics, past
content views, and other factors. They also indicate the
level of exposure they want to achieve and the amount they
are willing to bid. Websites and apps use ad tools to offer
ad spaces places where ads may be displayed in the
marketplace, with information about the user currently
viewing the page. The user sees the ad chosen by the
marketplace, selected based on the advertiser's bid and the
relevance of the ad to the user. Ads receive higher
relevance scores when they receive positive feedback, such
as users clicking on the ad, whereas ads that trigger fewer
responses receive lower scores.

Advertisers, as well as operators of websites and apps, have
incentives to improve the targeting of ads by collecting
detailed information about each user. Advertisers expect
more precise targeting to increase user response. Websites'
revenue may depend on how frequently users click on the
ad or how much time is spent viewing the ad. For example,
an advertiser of baby toys may want to present ads to users
who have recently searched for diapers online, as they may
be more likely to purchase baby toys. A website interested
in displaying the ad would want to collect information on
its users' search histories to identify those who have
recently searched for diapers, as they may be more likely to
click on the ad.


By using targeted ads, websites and apps may have an
advantage over other forms of media that cannot target ads
to individuals, such as magazines, radio, and broadcast
networks. According to eMarketer, in the United States
digital ad spending made up more than half of total ad
spending in 2019 and is expected to make up about two-
thirds of total ad spending by 2023 (Figure 1). Revenue
from digital ads has been increasing over the last two
decades. Much of the growth in recent years has come from
advertising on mobile devices.

  Figure I. Estimates and Forecasts of U.S. Digital Ad
                       Spending
                       ($ in billions)


  R Digital ad spending
  , \ change  % ol total media ad spending
Source: eMarketer, February 2019.
Note: % change reflects the year-on-year increase in digital ad
spending. Estimates include advertising that appears on desktop and
laptop computers as well as mobile phones, tablets, and other
internet-connect devices; includes messaging-based advertising.


Although any website or app can have digital ad spaces,
most digital advertising revenue is collected by a small
number of firms. The IAB Internet Advertising Revenue
Report (October 2019) found that, in the second quarter of
2019, 76% of internet advertising revenue was concentrated
in the top 10 leading ad-selling companies. According to
eMarketer, Google and Facebook jointly received 60% of
U.S. digital ad spending in 2018 and 59% in 2019 (Figure
2).

Websites and apps can obtain more consumer data by
increasing the number of users or by acquiring more
information about each user. Increasing the number of users
potentially creates more ad spaces to sell to advertisers.
Acquiring more information on each user can improve ad
targeting, particularly if the website operator is able to


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