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Summary Review of the Community Services (Complaints, Appeals and Monitoring) Act 1993 (NSW) [i] (1999)

handle is hein.alrc/rvwcomm0002 and id is 1 raw text is: Contents 1. Introduction 5. Community Visitor Scheme 2. Objects and Principles 6. Community Services Division of the 3. Section 5 Administrative Decisions Tribunal 4. Community Services Commission 7. Community Services Review Council 1. INTRODUCTION The New South Wales Law Reform Commission was asked to review the Community Services (Complaints, Appeals and Monitoring) Act 1993 (NSW) (CAMA) and the associated regulations to look at whether the policy objectives of CAMA are still valid and whether the terms of the Act are appropriate for securing those objectives. The Commission was also asked to review the Disability Services Act 1993 (N SW) (DSA). In September 1993, the Commission published Issues Paper 15 on its review of CAMA and Issues Paper 16 on its review of the DSA. The Commission consulted extensively on the issues raised in these papers. It, held several public seminars in Sydney and regional areas, engaged consultants to conduct a series of focus groups with people with disabilities and with children who used or had used substitute care services, and received over 90 oral and written submissions. Our consultations revealed widespread community support for CAMA and the processes and programs it establishes. Except for some changes to particular provisions, mainly to address an anomaly or omission that was brought to our attention, the Commission recommends that the overall legislative framework remain intact. The Commission also recommends that the Government continue to support the work of the Community Services Commission and the Community Visitors to ensure that they continue to perform their functions effectively. 2. OBJECTS AND PRINCIPLES The objects and principles of CAMA were widely supported. The Commission makes some recommendations, mainly to ensure that the objects reflect the various aims of the legislation and the programs designed to achieve those aims. It also recommends some changes to streamline and clarify the principles so that they apply to all persons and bodies -exercising functions under CAMA.

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