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5 Bus. L. Today 37 (1995-1996)
On-Line Services Help Busy Lawyers

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On-line services
help busy lawyers
By Alan Goldberg
Today's lawyer has more infor-
mation available for research, and
less time available for thinking,
than ever before. Computer tech-
nology, including on-line computer
services, CD-ROM disks and the
Internet, provide the lawyer with
just about everything needed to
find out what the law is or was.
But computer technology,
including facsimile transmissions
and electronic mail, also encour-
ages attempts at instant profession-
al gratification and can deprive the
lawyer of time to ponder and
reflect. Nevertheless, the age of
technolawyering is here, and the
law will never be the same. And
on-line services can no longer be
ignored: Sooner or later, most
lawyers will be on line.
Many lawyers are finding that
commercial on-line computer ser-
vices provide valuable information
and a means of rapid conmmunica-
tion. Each of the major on-line ser-
vices has something for any lawyer,
but none has everything for every
lawyer. Prices tend to be pretty
much the same, give or take a cou-
ple of dollars a month for mini-
mum basic services (with the
notable exception of CounselCon-
nect, discussed below, on which
this columnist is a discussion
group moderator), and thus content
If you have questions or connents
about this colunn, contact Alan S.
Goldberg at Goulston & Storrs, 400
Atlantic Ave., Boston, MA 02110-3333.
Phone 617/482-1776; fax 617/,574-4112;
Internet 5416769@MCIMail.coim

is the distinguishing feature. Let's
take a look at what's out there in
cyberspace, and see how distin-
guished the features really are.
The biggest on-line service is now
America Online, with several mil-
lion members. There are an unbe-
lievable number of features on
AOL for everyone, and lawyers are
no exception. Type in the keyword
Legal, and you enter the Legal
Information Network where those
interested in legal issues and the
practice of law meet to share infer-
mation and experience.
Message hoards, software
libraries, the Court TV Law Center,
a self-help law center, and a chat
area are available. Under the prac-
tice-areas heading, anyone can
begin or follow a discussion on just
about any topic involving a legal
practice area. Anyone can be no
one you would want to meet, of
course; in other words, the encour-
agement on AOL to use pseudo-
nyms means that even the minimal
comfort that one might feel when
seeing what purports to be another
lawyer's real name and law firm
identification is usually unavail-
able.
Seminars and round tables
include What about law makes
you angry, and there is no short-
age of discussants. On-line study
groups, lawyer resumes, a special
place for paralegals and other such
material rounds out the discussion
feature.
Because AOL integrates a World
,;de Web Internet browsing fea-
tore in the Legal Information Net-
work, you can quickly go to
Internet sites that are relevant to
law practice and switch back and
forth between the World Wide Web
and the other AOL features. Maga-
zines such as Business Week and
newspapers such as The New York
Times are available, with selected
ABA SECTION OF BUSINESS LAW

articles from current editions and
even photographs.
Special mention should be made
of The Motley Fool feature of
AOL. An odd but rather interesting
collection of business-oriented
informational sources, the Fool (its
keyword) is ... sort of like a big
desk with a ton of great stuff piled
on top of it. The negative is that
sometimes it's kind of hard to find
things. The positive is that virtual-
ly everything you pick up is a
worthwhile read. There are mes-
sage boards, stock quotes, industry
analyses, a guide to selected
favorite places on AOL with a busi-
ness orientation and lots more -
great for a business lawyer visiting
cyberspace at 2 a.m. on sleepless
nights.
Based on a review of its features
that likely would be of interest to
lawyers, AOL is a good, solid, mid-
dIe place to be. Mostly light on
substance, largely hcavy on gossip,
and pretty much what one would
expect from the apple pie of on-
line services - something for
everyone but not a lot of depth for
each one. And Please wait while
we add new art to America
Online has to go down in cyber-
history as one of the most irritating
messages to see and to see again,
and it appears again and again dur-
ing every AOL session. Neverthe-
less, AOL still has the best and
easiest to use look and feel of
any on-line service and its Internet
connection at 28,800 bps is easy to
use and well-integrated with the
rest of the AOL features.
Prodigy, another of the Big
Three commercial general interest
on-line services, has a jump to
feature that will take you to the
Legal Exchange BB that lists elder
law, employment law, lawyer
jokes, and criminal law among its
selections. The messages seem to

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